Returns
Get in touch about a return or an exchange.
Where this stands
Our returns and exchange policy is not written up yet, so you will not find a window or a set of conditions on this page. Publishing a number nobody has agreed to would be worse than saying plainly that this one gets sorted out in conversation.
What to do
If you want to send something back, or a product turned out to be faulty, contact us. Have your order number and a short description of the problem ready.
What happens next
We look at each case on its own and tell you what your options are.